Terms of Service

Last updated: March 21, 2024

Introduction

AG MMO GAMING LLC (referred to as 'we,' 'us,' or 'ArgenGaming') operates an online store offering digital gaming currency, accounts, and related services. By accessing or using our website, you (“User” or “Customer”) agree to comply with and be bound by these Terms of Service (“Terms” or “Agreement”). Please read these Terms carefully. If you do not agree, you must discontinue the use of our services immediately.

Index:

ArgenGaming provides a platform for purchasing in-game currency and items. Our services include:

  • Definitions
  • User Obligations
  • Services, Pricing and Payments
  • Delivery, Risks and Refund Policy
  • Intellectual Property Rights
  • Limitation of Liability
  • User Conduct
  • Termination
  • Dispute Resolution
  • Contact Information

1- Definitions

  • 'User' or 'Customer': Any individual accessing or using ArgenGaming services.
  • All services offered by ArgenGaming, including but not limited to the sale of digital currency and gaming accounts.
  • Digital items and accounts offered for purchase on our platform.
  • Refers to ArgenGaming website at https://www.argengaming.com

2- User Obligations

2.1 Compliance:

You agree to comply with all local laws regarding online conduct and acceptable content when using ArgenGaming's services. You are responsible for any applicable taxes related to your transactions. Additionally, you must follow ArgenGaming's policies, as outlined in this Agreement, along with any other rules, policies (including our Privacy Policy), and procedures that we may publish on our website from time to time. ArgenGaming reserves the right to update these policies without prior notice. Certain services offered by ArgenGaming may also be subject to additional terms and conditions. By using such services, you agree to these additional terms, which are incorporated into this Agreement. By utilizing ArgenGaming's services, you represent and warrant that you are in full compliance with the terms and conditions of any third-party provider associated with the product you purchase or sell on our platform.

2.2 Age Requirement:

Users must be at least 18 years old to access our services. By using our platform, you confirm that you meet this age requirement.

2.3 Account Information & Registration

To make purchases, users are required to create an account with ArgenGaming. All information provided during registration, including a valid email address, must be accurate and kept up-to-date at all times. To buy or sell items on our platform, you are also required to provide and maintain valid payment details, such as a current credit card. Please note that all payment methods used on ArgenGaming must match the registered name and account information you have provided.

2.4 Password

You are responsible for maintaining the confidentiality of your password. You agree to notify ArgenGaming immediately of any unauthorized use of your password or any other security breaches. ArgenGaming is not liable for any loss or damage arising from your failure to keep your password secure. You agree not to share your username and password with any third party without ArgenGaming's express written consent.

2.5 Account Transfer

Transferring or selling your ArgenGaming account and User ID to another party is prohibited. You are responsible for all activities conducted under your account and User ID.

2.6 Ingame Account Information Accuracy

It is the user's responsibility to provide accurate and complete information for the delivery of digital goods, including the correct in-game account details such as your in-game name or ID. ArgenGaming relies on the information provided by the user to ensure successful delivery. We are not liable for any loss, delay, or delivery failure resulting from inaccurate, incomplete, or incorrect in-game account information provided by the user. Please double-check all information before completing your purchase to avoid issues with delivery.

3- Services, Pricing, and Payments

3.1 Description

ArgenGaming provides digital currency and accounts for popular online games. Services may vary, and specific details for each item are available on product pages.

3.2 Pricing and Payments

Prices are displayed in USD and are subject to change without notice. Payment is accepted through major secure online payment methods. You are responsible for ensuring that your payment information is accurate. For purchases made in currencies other than USD, ArgenGaming will apply currency conversions based on current exchange rates from reliable online sources. We make every effort to ensure that these conversions are accurate and fair; however, exchange rates may vary slightly depending on your payment provider or other factors beyond our control.

3.3 Processing Fees

Certain transactions may include processing fees as determined by our payment processors. These fees are applied according to their terms and may vary depending on the payment method, currency, or country of origin. ArgenGaming is not responsible for any additional fees imposed by your bank or payment provider. Additionally, currency conversions for non-USD purchases may be affected by rates set by external processors, which are outside our control. Please review all charges carefully during checkout, as ArgenGaming cannot issue refunds for processing fees.

4- Delivery, Risks and Refund Policy

4.1 Delivery

Digital goods are delivered to the user's specified in-game account upon payment verification. Delivery times may vary depending on product availability and processing. The user is responsible for providing accurate in-game account information, as outlined in Section 3.2 Account Information Accuracy. ArgenGaming is not liable for delays, loss, or issues with delivery that result from incorrect or incomplete account details provided by the user.

4.2 Refunds

Due to the nature of digital goods, refunds are generally not provided. Refunds may only be considered if the delivery has not yet been completed. Once delivery is completed, all sales are final. ArgenGaming cannot accept returns or reclaim delivered virtual goods. In rare cases where a refund or buyback is requested after delivery, it may be granted solely at our discretion and would require a new quote, as we repurchase items at a lower rate than the original sale price.

4.3 Trading Risks

Engaging in the purchase or trade of virtual goods on any marketplace, including our platform, carries inherent risks. These may include the potential for in-game accounts to be suspended or banned, as well as the possibility of virtual goods or currency being removed by the game developer. Such risks arise due to the nature of these transactions, which may conflict with the terms and conditions set forth by certain game developers. To mitigate these risks, we provide a variety of transfer methods, enabling customers to select the approach that best aligns with their preferences and risk tolerance. Please note that some transfer methods may incur additional fees. While we strive to ensure a smooth transaction process, customers are encouraged to exercise caution and understand the potential implications when participating in this market.

5- Intellectual Property Rights

5.1 Ownership of Website Content

This website, along with all content featured on it—including but not limited to images, photographs, designs, ideas, information, interfaces, text, graphics, brand names, logos, and trademarks—is owned by AG MMO GAMING LLC or its licensors. These materials are protected by copyright, trademark, and various other intellectual property laws.

5.2 Acknowledgment of Rights

  • By using this website, you acknowledge and agree that ArgenGaming holds ownership, control, or appropriate licenses for all rights, titles, and interests associated with the website and its content, including all intellectual property rights.
  • Users are not permitted to: Copy, distribute, or publicly display any website content for commercial purposes without express written permission from ArgenGaming.
  • Use the website's content for any purpose beyond personal, non-commercial use, unless authorized by ArgenGaming.

5.3 Limitations on Usage

Users are strictly prohibited from:

  • Modifying, copying, or replicating the visual layout, design, or interface of the ArgenGaming website, including any software or code used within it.
  • Attempting to access or discover the website's source code through decompiling, disassembling, reverse engineering, or other similar methods.

5.4 Intellectual Property Infringement Reporting

If you believe that any content on ArgenGaming's website or services infringes on intellectual property rights you own or control, please contact us through our live chat with details of the alleged infringement so we may review it.

6- Limitation of Liability

ArgenGaming is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to issues related to account suspensions, loss of digital goods, or disruptions in service. All purchases are made at the user's own risk.

7- User Conduct

7.1 Users are prohibited from:

  • Using our services for illegal purposes.
  • Transmitting harmful software, viruses, or any code that may damage our services.
  • Engaging in disruptive activities that infringe on other users' rights or restrict the experience of others.

Violation of these rules may result in suspension or termination of the user's account.

8- Termination

ArgenGaming reserves the right to suspend or terminate user accounts for any breach of these Terms, including fraud, abuse, or misconduct. Termination may result in the loss of access to purchased digital goods.

9- Dispute Resolution

We are committed to resolving disputes promptly and fairly to maintain the trust and satisfaction of our users. If you encounter any issues with your transaction or our services, we strongly encourage you to contact our support team through our live chat feature. Our staff is trained to assist you and provide solutions effectively.

To ensure a swift resolution, please provide the corresponding order ID when initiating a dispute. This allows us to accurately investigate and address your concerns. We take all claims seriously and expect our users to provide truthful and accurate information.

9.1 False Claims and Fraudulent Activity

If any user is found to have provided false information or engaged in fraudulent activity during the dispute resolution process, we reserve the right to escalate the matter to the appropriate legal or regulatory authorities. Fraudulent actions will not be tolerated and may result in account suspension or other legal repercussions.

9.2 Arbitration and Governing Law

In the event that a dispute cannot be resolved through our support team, it will be subject to arbitration under the laws of [Specify Governing State/Country], excluding its conflict of law provisions. Arbitration ensures a neutral and binding resolution for both parties. By using our services, you agree to abide by this dispute resolution process.

We are dedicated to transparency and fairness, and we encourage users to engage with our team proactively to address any concerns or disputes.

10- Modifications of Terms

ArgenGaming reserves the right to amend these Terms at any time. Users will be notified of any significant changes. Continued use of our services after modifications constitutes acceptance of the revised Terms.

11- Contact Information

For any questions, concerns, or support inquiries, users can contact us via:
contact@argengaming.com

By using ArgenGaming, you acknowledge that you have read and agree to these Terms of Service.